Effective Date: 05-12-2026
This Zero Tolerance & Conduct Policy establishes the safety, conduct, and operational standards applicable to all riders, parents, guardians, schools, activity centers, partner organizations, staff, contractors, volunteers, transportation personnel, visitors, and individuals interacting with My Turn transportation services or operations.
Safety is the highest operational priority of My Turn.
Violation of this Policy may result in suspension, restriction, refusal, or permanent termination of transportation services or operational relationships.
1. Violence, Threats & Unsafe Physical Conduct
The following conduct is strictly prohibited:
Fighting
Physical intimidation
Threats of violence
Throwing objects
Aggressive or dangerous behavior
Conduct creating danger to riders, staff, vehicles, or the public
2. Driver Interference, Distracted Driving & Unsafe Conduct
The following conduct is prohibited:
Distracting or interfering with transportation personnel while driving
Tampering with vehicle systems or safety equipment
Illegal or unsafe mobile device use during transportation operations
Attempting to open doors while vehicles are in motion
Unsafe rider movement during transport
My Turn maintains a strict prohibition against distracted or impaired driving.
3. Impaired Driving, Drugs & Alcohol
The following conduct is prohibited for transportation personnel:
Operating a vehicle while impaired
Operating under the influence of alcohol or illegal substances
Misuse of prescription medication impairing safe operation
Reporting for transportation duties while impaired or unsafe
4. Weapons & Dangerous Items
Possession, concealment, display, or use of dangerous items is prohibited, including:
Firearms
Ammunition
Knives
Explosives
Chemical irritants
Replica weapons
Any item reasonably determined to create a safety concern
My Turn reserves the right to contact law enforcement immediately when appropriate.
5. Harassment, Sexual Misconduct & Discrimination
The following conduct is strictly prohibited:
Bullying
Harassment
Sexual harassment
Sexual misconduct
Sexual assault
Grooming behavior
Exploitation of minors
Inappropriate communication with riders
Inappropriate physical contact
Threatening language or intimidation
Retaliation against riders or personnel
Harmful recording or distribution of content
Discriminatory conduct prohibited under applicable law
My Turn maintains a strict zero tolerance position regarding unlawful harassment, discrimination, exploitation, abuse, or sexual misconduct.
6. Drugs, Tobacco & Vape Products
Possession, use, concealment, sharing, or distribution of:
Illegal substances
Vape devices
Tobacco products
Nicotine products
Drug paraphernalia
is prohibited during transportation operations.
7. Property Damage & Vandalism
Intentional or reckless damage to vehicles, electronics, safety systems, operational equipment, or personal property is prohibited.
Families may be held financially responsible for rider-caused damage to the extent permitted by law.
8. Parent, School & Activity Center Conduct
Parents, guardians, school representatives, activity center personnel, partner organizations, and individuals interacting with My Turn operations are expected to conduct themselves respectfully, lawfully, and cooperatively.
Threatening conduct, harassment, unauthorized release attempts, operational interference, or repeated refusal to comply with procedures may result in suspension, refusal, restriction, or termination of services or operational relationships.
9. Operational Safety Authority
Ride Captains, Ride Coaches, management personnel, and authorized representatives of My Turn maintain authority to make reasonable operational and safety decisions during transportation activities.
My Turn personnel may:
Reassign seating
Pause transportation activity
Require emergency pickup
Refuse transportation services
Contact parents or guardians
Contact emergency responders or law enforcement
Modify release procedures when safety concerns exist
Suspend transportation participation pending review
10. Suspension, Removal & Refusal of Services
My Turn reserves the right to refuse, suspend, restrict, or terminate transportation services or operational relationships when reasonably necessary to protect rider safety, personnel safety, operational integrity, legal compliance, vehicles, property, or public safety.
Certain severe violations may result in immediate permanent removal without prior warning.
11. Website Notice
Updated versions will be published through the official website of My Turn.
Continued use of services following publication constitutes acknowledgment of the current Policy version.
12. Contact Information
My Turn
Hello@myturnrides.com
855-YMy-Turn (969-8876)